Cancellation Policy

LIVE/ONLINE EVENT CANCELLATIONS/SUBSTITUTIONS
All live and online event registrations are final and non-refundable; however, registrations may be transferred to another individual (for the same event) with advance notice. Please email all cancellations and transfer requests to [email protected]
Payment Note: If paying registration by check, your reservation will be held for 10 days; reservation is subject to cancellation if payment is not received within 10 days.

INCLEMENT WEATHER POLICY
In cases of inclement weather, all efforts will be made to hold live events as scheduled. If Kim Strobel – Happiness Coach deems it necessary to cancel an event, registrants will be notified by email and will receive a full refund. However, if event is held as scheduled, registrants will be expected to attend and no refunds will be issued (please see our full Cancellation/Substitutions Policy for further details).

PROGRAM/COURSE REFUNDS

Guess what? You can’t return joy and happiness (or planned joy and happiness.) That includes my programs. Every payment is non-refundable, including your initial deposit. You can’t stuff happiness back in the box it came in. 

Life happens, I get it, but the work I do with women encourages them to respect themselves and their time (and to teach others how to treat them). I practice what I preach and I expect people to respect my time too. And that means not punching out just because you changed your mind! 

I am always inviting my community to show up for themselves. If you commit to my programs I want you to show up for yourself by participating and by following through with your financial commitment.  

This isn’t a bake sale where you can forget to drop off store bought cookies and nobody’s going to notice. This refund policy is frosted with tough love because I care. I want you to show up. I want you to learn. I want you to have everything you want in life. I want you to make a decision and stick with it. 

Lady Gaga isn’t going to write you a check if you double book her show with your nail appointment. She’s just not. I’m not either. You show up for the extravaganza, you show up for yourself or you deal with the fact that you missed out and you learn something from that. 

Do you need more information before you commit? Drop us a line, we would be happy to help you determine if what we do here is a fit. We’ll get right back to you because we deliver on our commitments too! 

Please note: In-course bonus purchases (including coaching calls) are non-refundable and non-transferrable.